American Airlines has taken steps to reduce total system capacity as of September, including at Philadelphia International Airport.
The airline told FOX Business in an email Friday that changes have been made — based on resources available — to build an additional buffer over the remainder of the summer schedule and aim to move customers to other flights.
It said the changes to the October schedule made last week were similar to those of recent months.
The airline said it would continue to offer customers the “largest network of any U.S. carriers” this fall, averaging more than 5,400 peak flights per day.
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The Philadelphia Business Journal reported earlier this week that more than 1,800 domestic American Airlines flights were canceled from its Philadelphia hub schedules in September and October, citing data from aviation analytics provider Cirium Inc.
The reduction in flights at the airport, the outlet said, is the airline’s largest at all domestic airports.
American said the published flights at Philadelphia International Airport were based on the 2019 flight schedule and not the “current demand environment.”
Daily average departures are in line with previous months, including 241 average daily departures in July, 228 in August, 213 in September and 224 in October.
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While schedules are published more than 330 days out, adjustments are reportedly being made closer based on customer demand.
“Our fourth quarter operating performance and the results we delivered in the first few weeks of July give us confidence to move forward. But we’re still not where we need to be. And we still have a lot ahead of us. We’re still in the summer, so we’re investing in our operation to make sure we meet our reliability goals and deliver for our customers,” said Robert Isom, CEO of American Airlines, during the company’s most recent earnings call. “We are taking proactive steps to build additional buffer in our schedule for the rest of the year. As I just said, we are adjusting the airline based on the resources we have available and the operating conditions we face, and we will make other changes if necessary.”
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Customers whose flights have changed as a result of these changes will be contacted directly with alternative travel options.
Those whose needs are not met by the changes can request a full refund.
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